Terms and Conditions


  • Merchandise listed on this website are available while stock lasts.
  • Merchandise photos are for reference only.
  • Items sold are non-refundable and non-exchangeable.
  • Should the merchandise be found defective, exchange of merchandise (in the original packaging) may be arranged provided that the customer informs City Super Limited at +852 2429 8588 within 3 days upon receipt of merchandise. The receipt of merchandise will serve as a proof of purchase.
  • City Super Limited reserves the right to amend terms & conditions and of final decision on all matters of disputes.
  • For any enquiry regarding online order and delivery, please call our customer service hotline at +852 2429 8588 or email to online@citysuper.com.(Service hour: Monday to Friday 10:00am to 6:00pm, except Public Holidays)